SMS Terms & Conditions
Program Description
Active Infusions offers SMS text messaging services to provide patients with important, non-marketing communications related to their care. These messages may include appointment reminders, scheduling updates, and patient billing statements. Messages are sent only to individuals who have provided consent to receive text messages from Active Infusions.
Message Frequency
Message frequency may vary based on your appointments and billing activity. You may receive up to 4 messages per month.
Opt-In Consent
By providing your mobile phone number and opting in, you consent to receive SMS text messages from Active Infusions. Consent is not a condition of receiving care or services.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by texting “STOP” to [insert sending phone number or short code]. After texting “STOP,” you will receive a confirmation message that you have been unsubscribed. You may re-enroll at any time by opting in again through our website or registration process.
Help / Support
For assistance, text “HELP” in response to any message, or contact us at:
- Email: info@activeinfusions.com
- Phone: 240-200-4464 Opt 1
Cost
Message and data rates may apply. Please consult your wireless carrier for details regarding your messaging plan.
Privacy & HIPAA Notice
Active Infusions respects your privacy and is committed to protecting your personal information. SMS messages will not include sensitive personal health information (PHI). Text messaging may not be a secure method of communication. By opting in, you acknowledge and accept these risks. For additional details, please review our Privacy Policy.
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
